You may return an item which was damaged or faulty when delivered for a full refund.
The refund will be issued once the item has been received and verified as faulty.
If this is the case, then return postage will also be refunded.
You may return an item which is not as described for a full refund. The refund will be issued once the item has been received and verified as incorrect. In this case, we will also refund your return postage.
If within 14 days you decide that you no longer require the item, or you have simply changed your mind, just return it to us in new condition, with all packaging included.
Return postage will only be refunded if the item is damaged, faulty or not as described.
We cannot refund or exchange an item if it is no longer in original condition unless it is damaged, faulty or incorrect.
Please include a note with your return which includes the reason for return, your full name, address and item number. If you have had any previous e-mail correspondence with us then please enclose a copy of this.
Items must be returned with all packaging in a reasonable state.
All items are returned at your own risk. We advise that you take good care when returning items to us. Please ensure the goods are correctly addressed, well packaged and sent using a reliable courier.
Please return any items using an economical recorded delivery service, if the cost is more than £10, then please contact us for approval before returning.
In the event of a lost item we will require proof of posting to process your claim.
Contract & Goods
We always try to ensure all items are accurately described and available for dispatch within 2 working days. If an error occurs or an item is unavailable we will contact you as soon as possible offering the option of a full refund or reconfirming your order with the correct details.
If after you click to buy, we discover an error with the advertised price or availability of goods, we reserve the right to not supply the goods ordered and to offer an option of a refund or alternative similar goods.
We have the right to terminate the sale if full payment for the goods is not received in cleared funds or the terms of this agreement are breached in any way.
Product images are for illustrative purposes only and may differ from the actual product. If this is the case, it is normally stated within the advert.
All prices include VAT at 20%. All purchases come with a full VAT invoice. Items being sent out of the EU are the same price but there is no VAT on these sales.
The only accepted payment methods are Paypal or BACS – please contact us for BAC S details.
Items are only released from our warehouse once payment has cleared in full.
Shipping & Delivery
Items are normally dispatched within 48 working hours of cleared payment.
After dispatch, orders normally arrive within 1-3 working days.
We will deliver to the address supplied with the transaction unless stated otherwise.
Should we be unable to meet the delivery time given we will not be liable for any loss or damages suffered by you.
On goods that are sent with a courier there are certain areas which may require a surcharge. This includes areas such as offshore islands, Northern Ireland and some of Scotland. Please contact prior to purchasing if you are in or near any of these locations.
Please check the condition of goods when signing for a parcel. Check there is no missing parts or if the packaging is badly damaged. If this is the case then please make a note of this so that we can process our claim easier.
On items offered with FREE postage- this only counts for UK and not overseas.
Terms & Conditions
By purchasing an item, you are agreeing to be bound by Nuts4wheels LTD's Terms and Conditions, which can be found here