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InkCartridgesByMail

Welcome to Ink Cartridges By Mail eBay Shop.

We sell High Quality Printer Ink Cartridges, High Quality Printer Printing Papers and Computer Accessories @ very low Prices.


WE HAVE LOTS OF ENQUIRIES FOR ROYAL MAIL LATE DELIVERY RECENTLY.

If your question is about a late delivery, please wait up to 10 days more than the estimated delivery date for the package to turn up. We recently had customers told us Royal Mail delivery takes a few days to 10 days more than the estimated delivery date to arrive. Royal Mail does take longer than normal to deliver at the current situation due to the high volume of packages and fewer staffs are able to work.

More information can be found on Royal Mail website.

personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

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Please refer to the item page for payment methods & Post and Package fee. Methods of payment are by Paypal or internet bank transfer. Please REMEMBER to check out (Press Pay Now) at ebay as well!!!!! Please Note: NO COLLECTION ARE ALLOWED.
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Delivery Informations

Delivery Informations


If you have paid for your item, we will dispatch your order as soon as possible.

 

Usually order placed before 2.30pm Monday to Friday, it will be dispatch on the same working day. For order placed after 2.30pm Monday to Friday and on the weekend, the order will be dispatch on the following working day. Please note that delivery times are estimates and are not guaranteed delivery dates.

 

All UK orders are dispatched using Royal Mail 2nd class service (unless you have chosen a different delivery option). Royal Mail 2nd class service usually takes 2 to 6 working days from the posting date to arrive. All international orders are dispatched using Royal Mail International Standard service (unless you have chosen a different delivery option). Royal Mail International Standard service usually takes 5 to 10 working days from the posting date to arrive. Delivery dates are estimated and are not guaranteed. PLEASE NOTE that eBays estimated delivery time is an approximate time and not guaranteed. We do have an option to upgrade your postage if required.

Goods will be sent to the address given in the order. Please double check the delivery address is correct before placing an order, once the order is dispatched it will be sent to the address given.


Some orders may require a signature upon delivery.


When shipping internationally, there may be a chance of parcels being opened and inspected by customs.


What do I do if my order has not arrived?


Please only contact us if 12 working days (25 working days for international delivery) have passed from the dispatch date and the following procedure has been followed.


Items can be delayed in the postal system for various reasons, especially before and after a holiday period, such as Christmas and bank holidays. Adverse weather and postal strikes also affect deliveries. These influences are something we cannot control. The following is in place to protect you as our customer and ourselves against damages, loss and theft.

 

1. Some items are too big to fit through a letterbox, while your Local Postal Company should leave a “sorry we missed you” card, but sometimes not all of them do. Please check with your neighbour and then contact your Local Postal Company Delivery Office in case the item is waiting for you.

 

2. Double check the address you provided for the order to be dispatched too. If it is incorrect please contact the address shown.

 

3. Ask anyone else (usually your neighbours) who could have taken the delivery at the delivery address if they have a parcel for you.

 

4. Occasionally items are misplaced at your Local Postal Company delivery offices. Ask your Post Person to check for your parcel. We often have parcels returned stating “NOT called for” despite customers contacting your Local Postal Company delivery office. Contact Local Postal Company delivery office from time to times as sometimes items arrive there after the first check is made.

 

5. If previous steps have been taken, and you have still not received your item after 12 working days (25 working days for international delivery) please contact us. Please NOTE: Royal Mail do not class as lost package in their system until 12 working days have passed for UK delivery & 25 working days for European delivery.

 

6. We will require you to complete and return a “lost item claim form”. We will need this back to start the process for a replacement or refund for the order. These forms are sent to Royal Mail. They are added to a file to monitor loss areas and fraudulent claims to addresses. If you do not sign the form we will still inform Royal mail of the claim.

7. Opening a eBay case without waiting 12 working days or following the procedure does not speed up the delivery issue. It may delay things further. Please note once the order has been dispatched it is out of our direct control and we have no influence over the delivery period. We have these procedures in place to help our customers, ourselves and the eBay community.


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